Refund Policy

1. Overview

At ABB Sports, we strive to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds may be processed for purchases made on our website.

2. Eligibility for Refund

• Product is damaged, defective, or incorrect
• Return request is made within 7 days of delivery
• Product is unused and in original condition
• Includes original packaging, tags, and invoice

3. Non-Refundable Cases

• Used or damaged products (not due to delivery issues)
• Products without original packaging
• Sale or clearance items (unless defective)
• Delays caused by courier services

4. Refund Process

• Submit a refund request with order details
• Provide images/videos for verification
• Our team will review and approve the request
• Product pickup or return instructions will be provided

5. Refund Timeline

• Inspection is completed after product return
• Refund processed within 5–7 business days
• Time may vary depending on payment provider

6. Refund Method

• Online payments → refunded to original payment method
• Cash on Delivery (COD) → refunded via bank transfer

7. Shipping Charges

• Refund includes product cost only
• Shipping fees are non-refundable (unless our error)
• Return shipping may be deducted in certain cases

8. Cancellation Policy

Orders can be cancelled before dispatch. Once shipped, cancellation is not allowed.

9. Important Notes

• Refunds may be rejected if conditions are not met
• Products must be securely packed during return
• We reserve the right to modify this policy anytime

10. Contact Us